We’re Here to Help You
Got a question about an order, a product, or anything else? We’re all ears. At WESTFORDGOODS, we believe shopping should feel easy and personal. That’s why our support team is made up of real people who actually read your messages and care about getting things right.
Whether you need help tracking a package, figuring out sizing, or just want to share some feedback, we’d love to hear from you. No automated robots here—just friendly folks ready to lend a hand.
How to Reach Us
The quickest way to get in touch is by email. Send us a note at [email protected] and we’ll get back to you within 24 to 48 hours on business days. We know waiting isn’t fun, so we do our best to reply as fast as we can.
If you prefer writing letters the old-fashioned way, you can reach us at:
2334 Maplewood Avenue, Suite 210
Portland, OR 97214
Our Hours
Our team is available Monday through Friday, from 9:00 AM to 5:00 PM Eastern Time. If you email us over the weekend or on a holiday, we’ll get back to you first thing on the next business day.
We’re here to make sure your experience with WESTFORDGOODS is a good one. So don’t be shy—drop us a line. We’re looking forward to hearing from you.