Our Return Policy
We want you to feel completely happy with your purchase from WESTFORDGOODS. Sometimes things don’t work out, and that’s okay. If you need to send something back, we’ve made the process as simple as possible.
30-Day Return Window
You have 30 days from the day your order arrives to decide if it’s right for you. Take your time, try things out, and see how they fit into your daily life. If it’s not working out, just let us know within that 30-day period.
Full Refund, No Questions
When you return an item, you’ll get a full refund. We don’t believe in partial refunds or surprise deductions. The amount you paid is the amount you’ll get back, plain and simple.
Free Return Shipping
Returning something shouldn’t cost you anything extra. We cover the shipping costs for all returns, so you won’t have to worry about any hidden fees or unexpected charges. Just reach out to us, and we’ll guide you through the next steps.
How to Start a Return
Getting started is easy. Just send us an email at [email protected] with your order number and a quick note about what you’d like to return. Our team will respond promptly with clear instructions on how to send your item back to us.
Once your return arrives at our facility, we’ll process your refund right away. The money will go back to your original payment method, usually within a few business days.
We’re here to help. If you have any questions about returns or anything else, don’t hesitate to reach out. We genuinely care about your experience with our products, and we’ll do everything we can to make things right.
Thank you for shopping with WESTFORDGOODS. We appreciate your trust in us, and we’re committed to making sure you feel good about every purchase you make.